Shipping Policy

Standard Shipping

  • All shipping costs are noted on the item page and calculated for you during the checkout process.
  • Deliveries to the 48 contiguous states will be made via FedEx Ground, UPS or by other common domestic carrier.
  • Heller offers FREE SHIPPING on items $500 or more, unless otherwise specified on the item page. Items $500 or less have paid shipping. 
  • We cannot deliver to P.O. Boxes; we require a street address.
  • Unless otherwise specified with "White Glove Service" on the product page, Heller does not provide installation, assembly or physical delivery of furniture into residences or businesses.
  • If an order is cancelled after the order has been shipped or processed, the customer is responsible for round trip shipping charges even if Heller paid for the original shipment (i.e. Free Shipping).